Frequently Asked Questions
Everything you need to know about shopping with Boston Proper
What is the Boston Proper return policy?
We want you to love your purchase. If you are not completely satisfied, you may return your unworn, unwashed items with tags attached within 60 days of the shipping date for a full refund or exchange.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can also view your order status by logging into your account and visiting the 'Order History' section.
Do you offer international shipping?
Yes, Boston Proper ships to many countries worldwide. Shipping rates and delivery times vary by location and will be calculated at checkout based on your destination.
How do I determine my correct size?
To find your perfect fit, please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements for bust, waist, and hips to ensure accuracy.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer convenient checkout options through PayPal and Afterpay for interest-free installments.
Can I change or cancel my order after it has been placed?
Because we strive to process and ship orders as quickly as possible, there is a very limited window to make changes. Please contact our Customer Service team immediately if you need to modify your order.